Frequently Asked Questions
Everything you need to know about your GSI Outdoors order.
How long does shipping take for my apparel order?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for outdoor gear and clothing?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please use our online portal to generate a prepaid return shipping label.
How do I determine the right size for GSI Outdoors apparel?
Each product page features a detailed size guide. We recommend measuring your chest and waist to compare against our specific garment dimensions for the best fit.
Are your products covered by a warranty?
Yes, all GSI Outdoors products are covered by a limited lifetime warranty against manufacturing defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.